FAQ
Please review answers to our most commonly asked questions. If you do not find your answer here, please feel free to contact us. Someone will be happy to assist you.
I know Swarovski crystals contain lead. Do your gemstones contain any lead?
Our Bracelets do not contain lead. All of our gemstones are naturally occurring stones and free of lead. We do not use man made crystal in our bracelets, our gemstones are selected for their natural beauty and properties.
How large are the gemstones that you use?
The majority of our gemstones are hand-cut which means that every single stone varies slightly in size and shape. All Essence Bracelets are made using a combination of different shaped beads: bead sizes vary from 6mm – 10mm.
How often should I wear my bracelet?
Most people like to wear their bracelets every day in order to support them in becoming who they truly are. You can choose to wear your bracelet only when you feel you need it, or enjoy its support each and every day.
Which circle should I wear my clasp on?
Most people choose to wear their bracelets on the first, larger hammered circle, although you can easily wear it on the second circle as well. What is most important is that you are not wearing your bracelet in a size that is too large for you. When choosing the right size for you, always measure your wrist exactly, and then add one inch. If you find yourself between sizes, we usually suggest to err on the side of smaller rather than larger, as you will never be in danger of your clasp becoming unhooked if it is the proper size for you.
Does it matter which wrist I wear my bracelet on?
Not at all – it is simply a matter of preference. Some women even wear one on each wrist in order to balance themselves out. As always, do what feels the best to you.
How does my bracelet heal me?
All gemstones carry healing properties and absorb negative energies naturally. In addition, each bracelet is individually blessed and aligned to the essence it carries, thereby becoming a tool for healing. Bracelets are designed to raise your vibration and purify your energy, leaving you attuned to your inherent talents and natural well-being.
What is the best way to clean my Essence Bracelet?
It is common for bracelets to pick up natural oils from our bodies, leaving them less brilliant than usual. If your bracelet becomes cloudy, either buff the gemstones with a soft, wet cloth, or wash it in warm water with mild soap and dry it thoroughly with a soft, clean cloth. Do not immerse bracelet in water and let it sit. If the silver on your bracelet becomes tarnished, you can place it in a silver cleaner for up to 10 seconds. Make sure you rinse it, dry it thoroughly, and only use silver cleaner as often as necessary.
Can I clear my bracelet of negative energy?
Yes, gemstones can be cleared in three typical ways. The first it lay it in a bed (dry) of sea salt for up to 4-6 hours. Do not leave for longer than 8 hours, as it may cause the silver to oxidize and tarnish. Throw away sea salt after each use and clear your bracelet as often as you like (whenever you feel it has become ‘heavy’ with energy. You can also leave gemstones in the sunlight or moonlight for clearing. If you leave it in the sunlight, be aware that it can cause fading to stones over time. You also want to be careful that you do not start a fire caused by reflections in the sunlight. You can begin by clearing your bracelet every 2-4 weeks until you become more sensitive to knowing when it is in need of being cleared.
Can I return my bracelet?
If for any reason you are unsatisfied with your purchase, simply call or email us and we will issue you a Return Authorization Number to include in your return. Return Authorizations must be issued within 30 days of shipment to qualify for return. All items must be returned undamaged and in original packaging for a full refund. All shipping is the responsibility of the buyer.
What if my bracelet breaks?
If you clear your bracelet regularly, it is unlikely that it will break. If it should break for any reason, simply call or email us to receive a Replacement Authorization Number. Once your number has been granted, ship your bracelet to us and we will replace up to 5 gemstones free of charge for 6 months after purchase, as well as replace any silver findings that may need repair. After 6 months, a $20 charge will be applied for handling. Buyer is responsible for all shipping costs – please include $15 for return postage. Mail all bracelets to:
414 Ranch Glen Place NW
Calgary, Alberta, CANADA
T3G 1G3
How do I choose the right bracelet for me?
Choosing the right bracelet for you comes down to personal choice and attraction. As all forms of Essence exist naturally inside of each of us, there are no right or wrong bracelet choices. It is natural to be drawn to bracelets for their aesthetic beauty, but your choice should also be based upon which bracelet(s) you naturally gravitate towards – even if you are unsure of why. When reading the healing messages, determine which ones speak to both your head and heart. Clear your mind and let the perfect bracelet surface into your consciousness. If you are buying a bracelet for someone else, be guided by your intuition and follow your first inclinations.
How do I find determine my bracelet size?
To find your bracelet size, we suggest to measure your wrist and add one inch. If you are in-between sizes, you are better to err on the side of smaller rather than larger, depending on your personal preference. We discourage you to choose a size that is too large for you, so that it won’t be prone to coming unhooked and falling off of your wrist. If your bracelet is the proper size for you, you won’t be in danger of losing it. Each bracelet has two circles to hook onto – 0.5 inches apart. The following sizes refer to the measurement of the first circle on the clasp, so you can also wear it larger if you choose.
x-small 6.5 inches
small 7 inches
medium 7.5 inches
large 8 inches
x-large 8.5 inches
Why are the Gemstones on my Essence Bracelet not all the same?
At Essence Bracelets, we use only the finest hand-cut gemstones. The hand-cutting process ensures continual brilliance and light return from our gemstones. As a result, each stone is slightly different in size and shape which creates bracelets that are individual and unique.
Can Essence Bracelets be worn together?
Absolutely. Although each bracelet carries an incredible amount of strength and power, it is possible to wear more than one at a time. Some people prefer to wear one on each wrist for balancing purposes, while others like to wear them side by side. On some days you may feel like wearing only one, while others you may want to wear two or even three at a time. Stay flexible and let the ‘right’ decision be revealed to you each day when you wake up.
Will I see visible inclusions in my Essence Bracelets?
Yes, because our gemstones are natural, many gemstones may have inclusions in them. Inclusions are the characteristics found within the gemstone and might include feathers, grain lines or other mineral deposits. Gemstone inclusions are like fingerprints, a characteristic that gives your gemstone a special signature. Your Essence Bracelet is one of a kind, there are no two bracelets alike. Inclusions add to its uniqueness and authenticity.








